Effective Date: 15th of April 2025

At DeskGrid.io, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Who We Are

DeskGrid is a digital services provider based in Switzerland, offering UX/UI design, web development, IT support, and multilingual digital solutions.

2. What Data We Collect

We may collect the following types of information:

– Personal Information: Name, email address, phone number, company info (if provided)

– Usage Data: IP address, browser type, device info, pages visited, time spent on the site

– Cookies & Tracking: We use cookies to improve user experience and analyze site traffic

3. How We Use Your Data

We use your data to:

– Respond to inquiries or service requests

– Improve our website and services

– Send updates or newsletters (only if you’ve opted in)

– Analyze usage for performance and security

4. Legal Basis for Processing

We process your data based on:

– Your consent (e.g. newsletter signup)

– The necessity to fulfill a contract (e.g. service agreements)

– Legitimate interest (e.g. improving our website)

5. How We Share Your Data

We do not sell your personal information. We may share data with:

– Trusted third-party tools (e.g., CRM, analytics, hosting providers) under strict confidentiality

– Authorities, only if legally required

6. How We Protect Your Data

We use appropriate technical and organizational security measures to protect your personal information from loss, misuse, and unauthorized access.

7. Your Rights (EU & Swiss Residents)

You have the right to:

– Access your personal data

– Correct or delete your data

– Object to processing

– Withdraw consent at any time

– Lodge a complaint with a data protection authority

To exercise your rights, contact us at privacy@deskgrid.io.

8. Cookies

We use cookies for analytics and improving your experience. You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.

9. Newsletter & Marketing

If you subscribe to our newsletter, we’ll send you updates on digital trends and services. You can unsubscribe at any time via the link in each email.

10. Third-Party Links

Our website may link to other websites. We are not responsible for their content or privacy practices.